Terms & Conditions
Last updated: May 27, 2026
1. Overview
This website is operated by DB Global LLC, doing business as Hennaran USA (“Hennaran,” “we,” “us,” or “our”). By visiting our site or purchasing from us, you engage in our services and agree to be bound by these Terms and Conditions (the “Terms”), together with our Shipping & Returns Policy and Privacy Policy, each of which is incorporated by reference.
If you do not agree to these Terms, please do not access the website or use our services.
2. Eligibility
By using our site, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction, whichever is greater), or that you are using the site under the supervision of a parent or guardian who agrees to these Terms on your behalf.
You may not use our products or services for any illegal or unauthorized purpose.
3. Products
We sell physical cosmetic products. Product descriptions, images, and specifications may change at any time without notice. We make reasonable efforts to display product colors and images accurately, but we cannot guarantee that your device’s display is accurate.
We reserve the right to:
- Limit quantities of any products we offer.
- Discontinue any product at any time.
- Refuse or cancel any order at our discretion.
4. Orders and Payment
We reserve the right to refuse, limit, or cancel any order, including for reasons such as suspected fraud, errors in pricing or product information, or limits on quantities available. If we cancel an order before it ships, you will receive a full refund.
You agree to provide current, complete, and accurate purchase and account information, including a valid payment method and shipping address.
We reserve the right to refuse future service to any customer who initiates fraudulent or repeated unjustified chargebacks.
5. Pricing
Prices for our products are subject to change without notice. In the event of a clear pricing error, we reserve the right to cancel any affected order and refund any payment received, even after order confirmation.
We are not liable for price changes, product discontinuation, or any modification of the service.
6. Shipping
Shipping times shown at checkout are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our reasonable control.
Risk of loss generally transfers to you upon delivery to the carrier, subject to the goodwill resolution process described in our Shipping & Returns Policy.
7. Returns and Refunds
Our return and refund process, including timeframes and the rights you have for damaged, defective, or incorrect items, is set out in our Shipping & Returns Policy, which forms part of these Terms.
8. Product Use, Patch Test & Safety
Our products are intended for external cosmetic use only and not for ingestion.
Cosmetic products can cause allergic or sensitivity reactions in some individuals. Before using any product for the first time, you agree to:
- Read the ingredient list and any directions or warnings provided with the product.
- Conduct a patch test by applying a small amount of product to a small area of skin (typically the inner forearm) and waiting at least 24–48 hours to check for any reaction before broader use.
- Discontinue use immediately if you experience irritation, redness, swelling, itching, or any other adverse reaction, and seek medical advice if symptoms persist or are severe.
Do not use our products on broken, irritated, or sunburned skin, near the eyes, or on areas not indicated for use. If you are pregnant, nursing, or have a known medical condition or skin sensitivity, consult a qualified healthcare professional before use.
You are responsible for using the product as directed. Information provided on our site is not medical advice.
9. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and our products are provided on an “AS IS” and “AS AVAILABLE” basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except as required by applicable consumer-protection laws.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the warranties provided are limited to the minimum scope and duration permitted by law.
10. Limitation of Liability
To the fullest extent permitted by applicable law, DB Global LLC, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or in connection with these Terms, the website, or our products.
Nothing in these Terms excludes or limits our liability for: (a) personal injury or death caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be lawfully excluded or limited.
Subject to the above, our total aggregate liability arising out of or in connection with any single order will not exceed the amount you paid for that order.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.
11. Indemnification
You agree to indemnify and hold harmless DB Global LLC and its officers, employees, and affiliates from any third-party claim, damages, or expenses (including reasonable legal fees) arising out of: (a) your breach of these Terms; (b) your misuse of our products contrary to provided directions; or (c) your violation of any law or the rights of any third party.
12. Intellectual Property
All content on this site — including the Hennaran name and logo, product names, product photography, text, graphics, and the overall “look and feel” of the site — is owned by or licensed to DB Global LLC and is protected by copyright, trademark, and other intellectual-property laws.
You may not copy, reproduce, modify, distribute, scrape, or create derivative works from our content without our prior written permission, except for personal, non-commercial use of the site as intended.
13. Acceptable Use
When using our site, you agree not to:
- Use the site for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorized access to our systems, accounts, or data.
- Use bots, scrapers, or automated tools to access the site, except for legitimate search-engine indexing.
- Resell our products without our prior written authorization.
- Submit false, misleading, or fraudulent information or payment details.
- Interfere with the operation of the site or other users’ use of it.
14. Termination
We may suspend or terminate your access to the site or refuse to fulfill orders, with or without notice, if we reasonably believe you have violated these Terms or engaged in conduct that is fraudulent, unlawful, or harmful to us or others. Sections of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, intellectual property, and governing law) will survive.
15. Third-Party Services
We may use third-party services, such as payment processors and shipping carriers, to deliver our services. Those services are governed by their own terms and policies. We are not responsible for the acts or omissions of third-party providers, except to the extent required by applicable law.
16. Privacy
Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms by reference.
17. Changes to Terms
We may update or change these Terms from time to time. The updated Terms will be posted on this page with a revised “Last updated” date. For material changes, we will provide reasonable advance notice (for example, by email to account holders or a notice on the site).
Your continued use of the site after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree, you should stop using the site.
18. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to any non-waivable rights you have under your local consumer-protection laws, you and we agree that any dispute arising out of or relating to these Terms or our products will be brought exclusively in the state or federal courts located in Wyoming, and each party consents to the personal jurisdiction of those courts.
[Optional alternative: Replace the paragraph above with a binding individual arbitration clause and class-action waiver. Consult counsel before adopting.]
19. Severability and Entire Agreement
If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Shipping & Returns Policy and Privacy Policy, constitute the entire agreement between you and us regarding your use of the site and purchase of our products, and supersede any prior agreements or representations.
20. Contact Information
Questions about these Terms should be sent to:
Email: support@hennaran.com
Company: DB Global LLC, dba Hennaran USA, 30 N Gould St Ste R Sheridan, WY 82801 USA